Under the Dutch Quality, Complaints and Disputes in Healthcare Act (Wkkgz), every care provider is required to have a complaints procedure. What matters most to us is that you can reach us easily with a question or a complaint. Our process is set up to resolve it as quickly and pleasantly as possible, with respect for both patient and practice. Below you will find the details for submitting a complaint.
+31 (0)6 52 76 28 28
klachten@bevlogentandartsen.nl
KNMT
If you would like to discuss a dispute with us, we would rather hear about it sooner than later. If you feel we cannot resolve it together, you can turn to the complaints procedure of the KNMT. Their complaints officer can help you resolve your complaint by advising you and, where needed, mediating between you and the dentist.
Disputes committee
If your complaint is still not resolved to your satisfaction after the complaints officer has been involved, you can take it to the Dental Care Disputes Authority (Geschilleninstantie Mondzorg). Having your case examined there costs 75 euro in court fees.